TERMS

HH CAD Plans retains ownership and copyright of its work, including this web site.
All our plans are provided for their stated purposes, and no responsibility is accepted for their use for other purposes.
Private usage is permitted providing it is non-commercial and legal. HH CAD Plans accepts no responsibility for such usage.
Billing for commercial clients is by invoice (normally 30 day payment terms) to the commissioning estate agency or solicitor. Otherwise, payment is expected before the release of final work. Payment is accepted by cheque or electronic bank transfer.
Cancellation fees are chargeable, and cover fees for any work done, time and expenses incurred, and opportunities lost. If a cancellation is unavoidable, please advise us at the earliest reasonable opportunity in order to keep cancellation fees to a minimum.
By ordering our services these terms are considered accepted.

EXPECTATIONS

You can expect us to be polite, smart and efficient. Where appropriate we make it clear that we are working on behalf of an estate agent or solicitor. We strive to achieve a 3 day turn around on our standard floor plans. Where a visit to a property is required, we strive to make the visit within 48 hours, and forward draft copies within a further 48 hours. We expect to deal with amendments and other enquiries within 24 hours. Our turn around is subject to our operator availability. At busy times, we are likely to require slightly longer.

In order to record the detail required for one of our standard floor plans or a lease plan, a survey of a typical 3-4 bedroom house or a small shop or office unit will take about 90 minutes.